, drive scalable review improvements, and partner with the QC Manager, Global Complaints, Compliance, Legal, Operations... quarterly for intense in-person working sessions called “surges.” . As a Sr. Complaints Analyst on the Complaints Quality...
Customer Care Manager / Assistant Customer Care Manager (Complaints Handling) Location: Warwick (CV34) Contract... will be considered at Manager or Assistant level. Key Responsibilities Manage complaints from receipt through to resolution...
Job Description Are you a calm problem solver who can manage a busy case load with competing priorities? If you're... of Complaints Officer in our Customer Relations Team within Children's Services. We manage complaints for Children's Services...
Job Description Are you a calm problem solver who can manage a busy case load with competing priorities? If you're... of Complaints Officer in our Customer Relations Team within Children's Services. We manage complaints for Children's Services...
- Hybrid 3 days in office £31.89 p/hr umbrella Role Purpose Support the Housing Complaints Manager in the delivery... and recommend strategic solutions to improve service delivery to residents. Support Housing Complaints Manager and Head...
as our senior caseworker for escalated complaints, with support from the Customer Complaints Manager where volumes require Speaking... Handling Code Working with the Customer Complaints Manager to keep up to date with Housing Ombudsman guidance, and to make...
About the Role We're looking for a proactive and customer-focused Complex Case Manager to join our Repairs Resolution team... of contact for residents, providing regular updates and support. Investigate complaints and deliver fair, timely, and customer...
Case Officer to help lead the delivery of high-quality, legally compliant Education, Health and Care Plans for children... pathways, transition planning and complex placement decisions. Supporting the EHCP Team Manager, you will oversee statutory...
Case Officer to help lead the delivery of high-quality, legally compliant Education, Health and Care Plans for children... pathways, transition planning and complex placement decisions. Supporting the EHCP Team Manager, you will oversee statutory...
Title: Work Planner Complex Case team Contract Type: Permanent Full time 35 hours per week Salary... for an experienced planner to manage complex planning queues and work orders while ensuring that high-risk, complaints, disrepair, aids...